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Holding Deposit:
A deposit of $250.00 or ($500 for luxury vessels) is required at the
time of booking to confirm the booking. Tentative bookings can only
be held for a maximum of 7days (bookings without a deposit). |
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Hire Fees:
The balance of the hire fee (total hire minus deposit paid) is
payable 28 days prior to date of departure. If the booking is made
within 28 days of the hire period then a 50% deposit is required and
the balance is payable on the day of departure. Pickup time is 2pm
on the day of departure and the vessels need to be returned by
9:00am on the day of return. |
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Fuel: Fuel is charged on an hourly basis while ever the motor is
running. Each boat has an hour meter that logs the amount of time
the motor has been running and these charges are settled upon your
return. |
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Bond: A security bond is payable on all vessels prior to
departure. A bond of $800 applies for standard vessels or $1500 for
higher risks e.g. bucks parties, schoolies, etc.
Bond on luxury vessels is $1,500 or $3,000 for high-risk charters.
This bond is to cover any damage, loss or breakages that may occur
during your charter and is refunded within 24 of the completion of
the hire providing no damage occurred.
The boat is hired out in a clean and tidy state and it is expected
that they will be returned in a similar condition; otherwise
additional cleaning charges may apply. |
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The
Charter: The vessel is made available to the charterer on the
agreed date, unless the company is prevented from doing so by
mechanical failure or unforseen circumstances outside of their
control. In this case a substitute will be offered (if available),
otherwise all monies paid will refunded and the charterer will have
no claim or recourse against the company whatsoever. Management
reserves the right to refuse the charterer access to the vessel if
misleading booking information has been provided (eg. forgetting to
mention that a “family pet” is travelling with them or a bucks party
is planed!). |
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Changes to Bookings: Requests for date changes will only be
considered if received in writing and provided it no less than 28
days prior to the departure date. Changes within 28 days of
departure are not possible. |
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Cancellations: A cancellation fee is payable under the following
circumstances:
If cancelled outside 28 days prior to departure date - $100
cancellation fee.
If cancelled inside 28 days prior to departure the full amount is
forfeited, however if the vessel can be re-hired for the same hire
fee, then only a $100 admin fee will apply. It is our recommendation
that travel insurance be taken out to cover you in the event of any
unforseen circumstances that result in you having to cancel your
holiday. |
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Responsible person: Management requires that at least one person
to be over 18 years of age, who will undergo the induction program
and sign off to take full responsibly for the vessel during the
charter. |
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Breach of Rules: Sundowner Houseboat Holidays reserves the right
to refuse any hire if false or misleading information has been
provided during the booking process and also reserves the right to
terminate any hire mid trip should a breach of our terms and
conditions occur. Under these circumstances the hirer will not be
reimbursed and will have no recourse on Sundowner Houseboat Holidays
whatsoever. |
